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Ordering from JPR


                                                                                FREE UK DELIVERY ON ALL ORDERS

                                                                       PLEASE NOTE MINIMUM GOODS ORDER VALUE £30.00 NET


For delivery within U.K. ONLY

You can order our products online, by email, phone, fax or post.
For all UK orders there is a minimum goods order value of £30.00 excluding VAT.

 

Payment

We accept payment by Visa, Mastercard, Eurocard, Delta & Maestro. Online orders can only be paid for by credit/debit card, unless you have an approved credit account with JPR. For ordering by other methods, we accept UK Company cheques up to £1000 cleared immediately subject to status, or BACS bank transfer. For export sales we also accept payment by telegraphic transfer (GBP50.00 min) or by confirmed letter of credit (GBP3000.00 min.).

 

CREDIT ACCOUNT CUSTOMERS: Please contact our sales desk to set up your account for online ordering.  

 

Delivery

Deliveries to UK addresses will normally be despatched the next working day. We aim to hold sufficient stock to meet all orders, but we may be unable to ship your complete order from stock. In this case we will ship all available items straight away, and any out of stock items will be shipped within 28 days. If we cannot complete your order within 28 days your credit card will be reimbursed with the value of any items not shipped.

 

Shipping - UK Orders only

All orders over £30.00 are delivered carriage free (UK only).

 

For delivery outside U.K.

We regret that at the present time we cannot accept online orders for delivery outside U.K. If you would like to order items for delivery outside of UK, please email or fax details of your requirement. Our sales desk will respond and confirm stock availability, pricing and shipping costs as soon as possible.

 

Shipping - International Orders

For all deliveries outside UK the minimum order value is £50, and freight on all international orders is charged at cost. To enable us to give you an accurate quotation including freight costs please contact us by email or phone. When placing your enquiry please inform us:

  • Full details of products and quantities required.
  • Your method of payment (Credit card, bank transfer, etc.)
  • Preferred shipping method - UPS, DHL, TNT or Sea freight.
  • EU based customers please advise your full VAT/IVA number when placing orders.

 

Returns

Unwanted Goods:

If you purchase goods from our Website and you are a "Consumer" as defined by UK Consumer Contracts Regulations, you can cancel your order with us for any reason or no reason at all within 14 days following receipt of your goods by providing us with notice. Please contact us within 14 days of receipt of goods to obtain a returns authorisation number, which must be clearly marked on any returns note. Goods must be returned to us at your own cost and in the same condition that they were received, including packaging, manuals and all accessories. 

 

If you purchase goods from us acting in the course of Business, the above rights of cancellation do not apply. Please contact us within 28 days to obtain a returns authorisation number. Goods returned as unwanted or incorrectly ordered may be subject to a handling charge of 20% of the goods value with a minimum charge of £2.00.

 
Incorrect/missing/faulty:

Should you need to contact us with regards to the contents of your order, whether you have missing, incorrect, damaged or faulty goods, please contact us using the options detailed below.

 

Accounts

30 day credit accounts are available for UK based customers (subject to credit approval and our standard Business Terms and Conditions). To apply for a credit account please call us on 01582-470000 or email accounts@jprelec.co.uk 

N.B. Schools, Colleges & Government departments in the UK have automatic credit facilities.

 

JPR Electronics Ltd.                                   Sales:                               sales@jprelec.co.uk         
Circle
Business Centre                              Accounts:                        accounts@jprelec.co.uk               
Blackburn Road                                           Technical enquiries:     info@jprelec.co.uk

Dunstable LU5 5DD
England


Phone:   01582 470000
Fax:        01582 470001